Swydd wag: Appointment Clerk/Administration Assistant, University Hospitals Plymouth NHS Trust, Plymouth, (2024)

Trosolwg o'r swydd

Appointment Clerk/Admin Assistant

Hours: 15 hrs per week (Mon and Tuesday) permanent AND 12.5 hours FTC from Sept 2024 - July 2025

The Speech and Language Department is looking for a proactive appointment clerk / administrative assistant to work as a job sharer with this post holder working days to be Monday and Tuesday per week on a permanent basis and provide additional maternity leave cover for job sharer as a fixed term contract from Sept 2024 - July 2025.

The post holder will provide a comprehensive administrative service to a small group of therapists in a timely and efficient manner.

The work is varied and interesting including reception and appointment clerk duties. The necessity to be able to prioritise own workload is essential. Applicants should be able to use their own initiative although working as part of a close-knit team.

Applicants should have proof of recognised keyboard skills, good telephone manner and be educated to GCSE standard or equivalent. Previous clerical experience of working with the general public or within the NHS would be advantageous.

The successful candidate should have excellent communication and organisational skills, knowledge of various IT software packages and the ability to demonstrate an understanding of confidentiality. The successful post holder will also provide administrative support to the professional Lead for Speech & Language Department.

Please note this advert may be closed early depending on applications received.

Prif ddyletswyddau'r swydd

• To work as part of a team in providing administrative and clerical support to the Speech & Language Dept.
• To act as a receptionist within the Speech & Language; dealing with patient queries in person and on the telephone
• Please review full job description for full list of duties.

For aninformal visitorfurther informationplease contact Claire Kean, Deputy Service Line Cluster Manager, Therapies Service Line, Level 7 Tel:01752 431077

Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS at Risk staff throughout Devon who is able to display recent relevant experience as dictated by the Person Specification.

Gweithio i'n sefydliad

We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Post holder to provide administrative support to the Speech and Language Therapy (SLT) as requested for example to deal with outpatient referrals and comply with waiting list guidelines.

The key responsibilities of this role are the effective and efficient management of specific departmental and patient administration systems, ensuring strict adherence and compliance to all Trust Policies and procedures

For further information please see attached job description .

We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY INCLUDING YOUR JUNK FOLDER.

If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100.

We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.

It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Providing false information is an offence & could result in the application being rejected or summary dismissal/police action if an applicant is successful.

Enw

Claire Kean

Teitl y swydd

Therapies Deputy SLCM

Cyfeiriad ebost

[emailprotected]

Rhif ffôn

01752 431077